Family Matters

Family Matters: Making life easier for families in Stoke-on-Trent

Family Matters is here for you! We're a group of organisations in Stoke-on-Trent working together to make life better for families.

The Programme brings together support from a range of services including:

What we offer:

Everything in one place: We know finding information can be tough. This website brings together all the support available for families in one easy-to-use location.
Wide range of support: Need help with money, housing, healthcare, or just a fun activity? We offer resources for all sorts of situations.
Early help: We aim to provide support early so things don't get harder before you get the help you need.
No judgement: Everyone needs help sometimes. Don't hesitate. Ask for it today.

Who can use this website:

Families in Stoke-on-Trent: This website is for you. Here you will find resources and information to help your family thrive.
Professionals working with families: If you work with families, this website can be a valuable tool to learn about available support, training and tips on best practice.
Organisations helping families: Want to share your services with families? We can add your information to our website (contact us at family.matters@stoke.gov.uk).

Finding the help you need:

Digital Family Hub: This is your one-stop shop for support! Simply click the family’s button and explore by topic or search for what you need.
Search bar: Can't find what you need? Use the search bar at the top of the screen.
Need more help? If you need help to find a specific service, ask a friend or family member, or visit one of our Family Hubs, Stoke Community Directory or Communities Lounges.